TRUSTED SUPPLIERS. SEAMLESS SETUP. 24/7 SUPPORT YOU CAN COUNT ON.
TRUSTED SUPPLIERS. SEAMLESS SETUP. 24/7 SUPPORT YOU CAN COUNT ON.
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Shym Sauna Accessories

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Frequently Asked Questions

We are an Australian-owned business with warehouses located in NSW, QLD, and VIC for faster delivery.
Yes, we offer free shipping Australia-wide on selected products. Some items (such as the REGEN8 sauna range) have shipping rates applied, which are clearly displayed on the product page under the “Shipping” tab.
Delivery time depends on the product: • Saunas & Hot Tubs: 3–10 business days • In-stock Hyperbaric Chambers: 5–12 business days • Made-to-order chambers: 10–15 days manufacturing + 4–6 weeks sea freight (or 7–12 days via air freight)
Yes. All of our hyperbaric chambers are custom made to order. Each chamber is built to match your specifications, including size, pressure rating, and optional add-ons like red-light therapy or upgraded compressors.
Manufacturing takes 10–15 days, and delivery depends on your shipping choice: • Sea freight: 4–6 weeks • Air freight: 7–12 days (extra cost)
Yes. Each chamber is prepared and tested for you, so you just plug it in and start using it. We also provide lifetime support and guidance for setup and usage whenever you need assistance.
Yes, each product page has a tab for “Installation Required” where you can see the details. We work with an external professional service to help install your sauna, hot tub, or ice bath. If you’d like, we can create a personalized installation quote for your order to make the process simple and stress-free.